Monitor and operate cloud-based systems/applications on Azure to ensure stability and reliability.
Master Image Management
Install AVD connection program, guide user to connection
AVD connection failure support, AVD security patch
Simple inquiry, AD policy inquiry
Perform root cause analysis, collaborate with relevant teams for resolution, and minimize downtime.
Conduct regular system maintenance, backups, health checks, and report system statuses.
Manage and support Azure resources such as VMs, AKS, Storage Accounts, Active Directory/Entra, Application Gateway, Keyvault, etc.
Participate in disaster recovery (DR) drills/testing and ensure systems meet security, compliance, and governance requirements.
Build and maintain monitoring dashboards, alerts, and reports to support operations and enhance monitoring efficiency.
Write and maintain technical documentation, standard operating procedures (SOP), and operational guides for internal teams.